Contact KELFIORA — Garden Desk

The Garden Desk helps with product details, variants, order status, delivery questions, return requests, and account concerns.

What to include

• Your order number for purchase questions.
• The product, color, length, quantity, or variant involved.
• Clear photographs for damage, missing parts, or a wrong item.
• The outcome you are requesting.

Email support@kelfiora.com. Our inbox accepts messages 24 hours a day, 7 days a week. We generally aim to review messages within 2 business days, though complex requests or busy periods may take longer.

For tracking questions, include your order number and the email address used at checkout. Tracking may take 24–72 hours after dispatch to show its first carrier scan.

Security note: KELFIORA support will never ask you to email a complete card number, security code, or account password.

Business information

Legal name: Xiamen Zhengsen Raomu Trading Co., Ltd.
Unified Social Credit Code: 91350212MAK1L8R027
Registered address: Room 401-1, No. 695, Sikoujunli, Tong’an District, Xiamen, Fujian Province, China
Telephone: +86 180 3440 0580
Email: support@kelfiora.com

The registered address is not the return address. Request return authorization before sending goods.